Jin Ming apartment property company staff edge Hongfei with the property of the cause of love and dedication, constantly strengthen their learning, everything strict with themselves. She loves her job, hard work, not arrogant and impetuous, excellence, in their ordinary work position honed a strong business skills and tenacious work style.

Edge Hongfei smile service to establish a good image. Although property service fee is an ordinary work, but also can represent the image of the property service window, Bian Hongfei always bear this in mind. In this post, no matter what the situation, she always insist on smiling service, warm service, civilized service. Sometimes when encountering emotional owners, she always faces them positively with a calm attitude and optimistic attitude, solves the deadlock with patience, and moves every owner with sincerity. Because of this, she has maintained a record of "zero complaints" for many years of service.

Edge Hongfei heart owners, so that the service has strength, temperature. In the process of charging, skilled charging skills are important, but the way of service is more important. To treat the owner when relatives, want to think of the owner, the owner of the urgent. She said, "When owners come to the property management office in the middle of their busy schedule, they must encounter problems that need help to solve. No matter how big or small the issues reported by the owners, they should be registered, timely coordinated, solve the difficulties of the owners, and at the same time appease the owners' emotions."

On one occasion, an owner came to the property office for help because of the water seepage problem on the upper floor, red side while listening patiently, while carefully recording, she first contact with the upstairs residents, will solve the problem successfully. Later the owner came to the office to thank her and send a thank-you note.

Many people ask her, do this job, face all kinds of owners every day, heart tired? Bian Hongfei always answered with a smile: "Every job has its value, every time to solve problems for the owners, after solving the problem is very successful." Edge Hongfei put the needs of the owners in the heart, with the "hard index" in exchange for the owners of the "happiness index" won the owners identification, but also the harvest of their own life value.

Edge Hongfei always does not forget to improve service quality, adhere to continuous learning. Work, love, specialization, and excellence are the description of her work. She said, "It is not enough to have a down-to-earth spirit and knowledge of property management to work in property service. Good communication skills, coordination skills and organizational skills are also required. Firmly establish housekeeper consciousness, service consciousness, overall situation consciousness." She insists on constraining herself from small details, perfecting herself from little by little, accumulating the strength of size, and building a solid foundation for quality service.

Edge Hongfei for years as rooted to the post, conscientious, wholeheartedly protect the owner. With kindness, benevolence, integrity and service heart, with high quality service attitude and service level to win the trust and affirmation of the owner.