In July this year, typhoon "Fireworks" patronized our county, the whole county heavy rain. Although the property company had prepared for typhoon and flood control in advance, the heavy rain still made us feel a little unprepared.
The heavy rain brought by "fireworks" caused the phenomenon of water pouring back into the 1st floor of No.3 Building of Century Shang Courtyard. The property management immediately organized the construction party to repair the problem and made a plan. In order to ensure that the owners will not suffer any loss, we informed the owners to come to the community basement in advance, and we moved the drainage outlet and transferable items on the -1 floor to the 1 floor together, and regularly inspected to avoid unnecessary losses to the owners.
To our surprise, it rained so fast and hard that it formed a heavy rainstorm. Property is always in a state of readiness, at any time to mobilize to solve the owner's difficulties. An owner of building 13# is renovating his house, and the window leaks rain. It happens that this bedroom is made of tatami, which is inconvenient to move. After receiving the owner's request for help, I immediately asked the community cleaner to go to the owner's home with towels and other items. We replaced it with a rag dipped in rain water and squeezed dry water, which was repeated for nearly an hour. With our joint efforts, we ensured that the owner's tatami was free from blisters and reduced the owner's loss to the minimum. The owner thanked us very much and praised us for being responsible. We are also very pleased.
Through the heavy rain I found that the main dedication to unemployment, the satisfaction of the owners is our pursuit. To do a good job in the service industry, the key is hard work. As property owners to put themselves in the owner's consideration, the owners of things in the first place, timely help owners to solve difficulties, to ensure the safety of the community, as a good caretaker. And no matter what work we do, we should be careful and careful again. We should find early solutions to existing problems and remove worries. Keep in mind that there are no small things in property service, and do every small thing well to meet the needs of the owners.